Returns & Exchanges
At Australian Bodycare, we want you to be completely satisfied with your natural skincare journey. If our products don't meet your expectations, you can return them within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number to receive a return authorization and the correct shipping address.
Pack Your Items
Securely place the products in their original packaging, ensuring they are well-protected to prevent damage during transit.
Ship to Our Warehouse
Affix the provided return label or use a tracked courier service of your choice to send the parcel back to our Australian facility.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing